Why doesn't my SOUNDBOKS Go come with a charger?
Due to the EU Radio Equipment Directive. This policy aims to reduce electronic waste by encouraging the use of existing USB-C chargers. You can purchase THE CHARGER separately if you need one.
Can I play my SOUNDBOKS Go while charging with THE BATTERY?
Yes, you can play your SOUNDBOKS while charging, even at full volume. This requires the official SOUNDBOKS THE CHARGER or a USB-C PD compliant power supply capable of delivering at least 65W.
What is the usual playtime on a SOUNDBOKS Go?
THE BATTERY (compatible with all SOUNDBOKS speakers Gen. 2 and up) lasts for ~40 hours when playing music at mid-volume and ~10 hours at full volume. This does depend on the amount of bass being played, but don't let that stop you from cranking it.
Do I need to use the SOUNDBOKS app with the SOUNDBOKS Go?
Nope, but we highly recommend it. You can play music wirelessly and use TeamUP to connect other Go and SOUNDBOKS Gen. 3 or 4 speakers without it. However, without the app you won’t be able to access the sound and performance upgrades. You’ll also miss out on the advanced controls and EQ profiles. Plus you can’t use TeamUp to assign speaker roles, and that stuff is really cool.
Do I need to register my SOUNDBOKS Go in the SOUNDBOKS app?
You don't have to, but there are a few benefits to doing it. If you want an additional year of warranty (on top of the standard SOUNDBOKS 2-year warranty) or want access to the full world of SOUNDBOKS (additional speaker security and the awesome features we’re currently developing) then you need to register.
Why does a Bluetooth speaker need to be durable?
We don’t know what your shindigs look like, but our parties and events are unpredictable. That's why we designed the SOUNDBOKS to be ready for almost anything while still sounding full and loud. The reinforced build and rubber bumpers of the GO means it can handle impact like a champ. The internal components of the SOUNDBOKS have an IP65 rating (though the bass ports mean that it should never be fully submerged), and the electronics and battery can play in temperatures from -10 to +40 °C (+14 to +104 °F).
Can I connect multiple SOUNDBOKS speakers wirelessly?
With TeamUp mode, absolutely. Using the amazing SKAA (pronounced like the musical genre) technology, your SOUNDBOKS can Host up to 4 other GO, Gen. 3 or SOUNDBOKS 4 speakers in Join mode. You can also Join any GO, Gen. 3 or SOUNDBOKS 4 speakers that are in Host mode.
Can I connect instruments and microphones to the SOUNDBOKS Go?
Nope, sorry 'bout that. Only the SOUNDBOKS Gen. 3 and SOUNDBOKS 4 includes the Pro Panel with microphone (XLR) and mixer/instrument (TRS) inputs.
What is the wireless range of the SOUNDBOKS Go?When conditions are perfect, the signal is 50m (150ft). Similarly, the Bluetooth range is 10m (30ft) when optimised. This is largely determined by the setup you choose for your SOUNDBOKS speakers, the environment you’re in and the amount of people moving through the signal. You want to make sure you have the best conditions for the wireless connection based on this.